Refund policy

• We accept returns and exchanges for eligible perfumes within 15 days of purchase, provided at least 90% of the product remains. Processing may take 5–6 working days. Please note that discounted items, bundles, testers, and selected accessories are not eligible for return or exchange.
  

❗ Damaged or Wrong Product?

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery at Whatsapp 0313-5559899 with clear photos and your order number. Our team will review the issue and assist accordingly.

We appreciate your understanding and support.